AI Use & Transparency Policy

Last updated: November 16, 2025

At SoCal Colonics, your trust is more important than any technology we use. We believe in being fully transparent about where and how artificial intelligence (“AI”) supports our online experience, so you always know what is created by humans, what is assisted by AI, and what decisions are made only by people.

This page explains how we use AI on SoCalColonic.com, what data may be involved, what we never use AI for, and how you can contact us with questions or concerns.

1. Why We Use AI

We use AI tools to:

  • Make our website content easier to understand
  • Organize information more clearly
  • Help draft educational articles and FAQs
  • Improve the speed and accuracy of some administrative tasks (like scheduling reminders or email drafts)

Our goal is simple: better information, faster, without replacing human judgment, human care, or your direct relationship with a therapist or healthcare professional.

2. Where AI Is Used on This Site

AI may be involved in the following areas:

2.1 Website Content & Education

We may use AI-assisted tools to help:

  • Draft or refine blog posts, FAQs, and educational pages
  • Improve clarity, grammar, and readability
  • Maintain a consistent tone and style throughout the site

Important: All wellness and colon hydrotherapy content is reviewed and approved by a human before it is published. AI does not publish content on its own.

2.2 Internal Notes & Communication Drafts

Behind the scenes, we may use AI to:

  • Draft internal notes or templates
  • Suggest wording for emails or messages
  • Help us respond more clearly and professionally

A human always reviews and edits anything AI suggests before it’s sent or posted.

2.3 Future AI Features

If we add AI-powered tools in the future (such as a chat assistant or interactive FAQ), we will:

  • Clearly label AI-generated responses
  • Explain what the AI can and cannot do
  • Remind you that AI is not a medical provider and not a substitute for talking to a person

3. What AI Is Not Used For

We do not use AI to:

  • Provide medical diagnoses, medical treatment plans, or personalized medical advice
  • Make decisions about whether you can or cannot receive services
  • Replace your own healthcare providers or therapist
  • Automatically approve, deny, or prioritize any individual based on AI scoring

We also do not sell your personal information to AI companies.

Any decisions about your care, services, or scheduling are made by humans, not algorithms.

4. Data, Privacy & AI

4.1 What Data AI Tools May See

Depending on the tool and integration, AI systems may process:

  • Public website content (pages, blogs, FAQs)
  • Generic usage data (how people move through the site, which pages are popular, etc.)
  • Non-identifying text we use to draft or improve written copy

If we ever integrate AI into forms, chat, or messaging, we will clearly indicate this and update this policy.

4.2 What We Try Not to Send to AI

We make every reasonable effort to avoid sending:

  • Full names combined with sensitive health details
  • Financial information (credit card numbers, bank data, etc.)
  • Highly sensitive or legally protected information unless absolutely necessary and secured

If you submit personal information through a contact or booking form, it is handled according to our general Privacy Policy, not shared directly with public AI tools for marketing purposes.

Reminder: Colon hydrotherapy is a wellness service and does not replace medical care. Always speak directly with your licensed healthcare provider for diagnosis, treatment, or questions about your health.

5. Human Oversight & Quality Control

Even when AI assists us, humans are in charge:

  • All health-related and wellness content is reviewed by a human before publishing
  • Any educational content is checked for clarity and alignment with our practice values
  • We correct or remove AI-generated text if we find it unclear, incomplete, or misleading

If you ever see something on our site that feels inaccurate, confusing, or out of alignment with your experience, please let us know. Your feedback helps us keep the information grounded and trustworthy.

6. AI Is Not a Substitute for Professional Advice

AI-generated or AI-assisted content on this website is provided for educational and informational purposes only.

It is:

  • Not medical, diagnostic, nutritional, or psychological advice
  • Not a replacement for consultation with a licensed professional
  • Not a basis to start, stop, or change any treatment on its own

You should never start, stop, or change any medical treatment solely based on something you read on this site—AI-assisted or otherwise. Always consult a licensed healthcare professional who knows your personal health history.

7. Your Choices & Your Voice

You always have the right to:

  • Ask questions about how we use AI
  • Request clarification on any content that feels confusing
  • Tell us if something feels too “tech-heavy” or not human enough

If we introduce AI-powered chat or forms in the future, we will give you a clear option to opt out and contact us directly by phone or email instead.

8. Changes to This AI Use Policy

As AI technology evolves and we refine how we use it, this policy may change. When we make meaningful updates, we will:

  • Update the “Last updated” date at the top of this page
  • Adjust the content to reflect new tools, safeguards, or limitations

We encourage you to revisit this page periodically if you’re curious about our current approach to AI.

9. Contact Us About AI Use

If you have questions, concerns, or feedback about how AI is used in connection with this site, please contact us:

SoCal Colonics
Website: https://socalcolonic.com
Phone: [Add your phone number here]
Email: [Add your practice email here]

Please mention “AI Use Policy” in your subject line or message so we can direct it to the right person quickly.